Privacy Policy

Effective Date: 1st January 2025

Derrick Ibbott ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are
Business Name: Derrick Ibbott
Address: Unit 21 Waveney Valley Business Park, Falcon Lane, Ditchingham, Bungay, Suffolk NR35 2JG
Website: www.derrickibbott.co.uk
Contact Email: admin@derrickibbott.co.uk

2. What Data We Collect
- Contact Information: Name, email address, phone number, and any message you submit via our contact form.
- Marketing Information: Your email address if you subscribe to our newsletter.
- Estimate Requests: Any information you choose to provide when asking for an estimate.
- Technical Data: IP address, browser type, device info, and analytics data via cookies and similar technologies.

3. How We Use Your Data
- Respond to enquiries and estimate requests
- Send newsletters and marketing updates (only if you've opted in)
- Improve our website, services, and user experience
- Ensure website security and functionality

4. Legal Basis for Processing
- Consent – For newsletter subscriptions and marketing.
- Legitimate interest – For responding to enquiries and improving our services.
- Legal obligation – When required to comply with legal requirements.

5. Who We Share Your Data With
- Email Marketing Services
- Website Hosting Provider
- Analytics Providers

6. Cookies and Analytics
We use cookies and similar technologies (like Google Analytics) to enhance your browsing experience and analyse traffic. You can manage your cookie preferences via your browser settings.

7. Data Retention
We retain personal data only as long as necessary or as required by law.

8. Your Rights Under GDPR
You have the right to access, correct, delete, withdraw consent, object, restrict processing, and lodge complaints.

9. Social Media
We maintain accounts on Instagram, Facebook, and YouTube. Social media activity is governed by their respective privacy policies.

10. Updates to This Policy
We may update this policy occasionally. The latest version will always be available on our website.

11. Contact Us
If you have any questions or concerns, contact us at:
Derrick Ibbott
Unit 21 Waveney Valley Business Park
Falcon Lane, Ditchingham, Bungay, Suffolk NR35 2JG
Email: admin@derrickibbott.co.uk